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Legal

Terms and Conditions

Last updated: April 29, 2026

This is a courtesy English translation. The legally binding version is the Spanish "Términos y Condiciones" available at trustcargo.mx/terminos-y-condiciones.

1. Acceptance of terms

By accessing and using the website trustcargo.mx (hereinafter, the "Site"), operated by Trust23 Integrated Services, S.A. de C.V. (hereinafter, "Trust Cargo"), you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use the Site.

2. Informational nature of the site

Content published on this Site is for informational and promotional purposes regarding Trust Cargo's services. The information presented does not constitute a binding offer or service contract. The provision of logistics, transport, customs brokerage, or any other services is governed by specific written contracts between Trust Cargo and the client.

3. Quotes

Quotes requested through the Site are referential until formalized in writing. Trust Cargo reserves the right to modify, adjust, or reject quotes based on operational availability, market conditions, current customs regulations, currency variations, and any other relevant factors.

4. Use of the site

You agree to use the Site lawfully and in accordance with these Terms. The following are prohibited:

  • Use of the Site for illegal or unauthorized purposes
  • Attempts at unauthorized access to systems, servers, or networks linked to the Site
  • Uploading malicious content, viruses, or any code designed to disrupt Site operation
  • Collecting information from other users without their consent
  • Impersonating third parties

5. Intellectual property

All content on the Site, including text, images, logos, trademarks, graphics, source code, and design, is the property of Trust23 Integrated Services, S.A. de C.V. or used with proper authorization. All rights reserved. No content on the Site may be reproduced, distributed, modified, or used commercially without prior written authorization.

6. Third-party trademarks

Trademarks, trade names, and logos of third parties displayed on the Site (such as customer references) are the property of their respective owners and are shown for illustrative purposes. Their mention does not imply endorsement, association, or representation beyond the existing business relationship.

7. Links to third-party sites

The Site may contain links to third-party websites. Trust Cargo is not responsible for the content, privacy practices, or availability of such sites. Access to external sites is at the user's own risk.

8. Limitation of liability

Trust Cargo provides the Site "as is" and "as available." To the extent permitted by law, Trust Cargo shall not be liable for direct, indirect, incidental, special, or consequential damages arising from use or inability to use the Site, including errors, omissions, interruptions, or delays.

9. Personal data protection

The processing of personal data collected through the Site is governed by our Privacy Notice, which forms an integral part of these Terms.

10. Modifications

Trust Cargo reserves the right to modify these Terms at any time. Modifications will be published on this page with the corresponding update date. Continued use of the Site after publication of modifications constitutes your acceptance.

11. Applicable law and jurisdiction

These Terms are governed by the laws of the United Mexican States. For interpretation, execution, and compliance, the parties submit to the jurisdiction of the competent courts of Monterrey, Nuevo León, waiving any other jurisdiction that may correspond to them by reason of their present or future domicile.

12. Contact

For any inquiries related to these Terms, you may contact us at: