Legal

Deletion of Data from Meta, Facebook, Instagram, and WhatsApp

Last updated: June 13, 2026

This is a courtesy English translation. The legally binding version is the Spanish page available at trustcargo.mx/eliminacion-de-datos-meta.

If you interacted with Trust Cargo through Facebook, Instagram, WhatsApp Business, Meta lead forms, messages, ads, or any other tool provided by Meta Platforms, you may request deletion of the personal data that Trust Cargo has received through those channels.

How to request data deletion

To request deletion, send an email to privacidad@trustcargo.mx with the subject line: “Meta Data Deletion Request”.

Include the following information:

  • Full name
  • Email address or phone number associated with the request
  • Platform used: Facebook, Instagram, or WhatsApp
  • Profile name, username, page, or related conversation
  • Clear description of the data you are requesting to delete
  • Contact method to receive a response

Review process

Trust Cargo will review your request, may verify your identity when necessary, and will respond in accordance with applicable personal data protection laws.

Deletion may be limited when there is a legal, tax, contractual, customs, accounting, security, or legal defense obligation that requires us to retain certain information.

Managing access from Meta

You may also manage or remove app connections from your Facebook account under Settings and privacy > Settings > Apps and websites, when that option is available.

Contact

This page contains specific instructions for data deletion requests related to Meta, Facebook, Instagram, and WhatsApp. To review our full privacy notice, visit the Privacy Notice.